Review
Why Don t We Listen Better? is a sensible guide to transforming verbal confrontation habits into good, healthy communication. Best of all, it comes with a Talker-Listener Card that provides a handy tool for practice. I carry the TLC in my wallet to introduce others to this listening strategy or as a reminder to keep even the most difficult and challenging conversations on a positive track by listening rather than trying to win. –Ben Vose, Astoria, OR
At last! The ingenious little card gets its due. I have used them for years. I keep one by each phone to remind me to be present in conversations with friends, family and clients. They enhance relationships with children (especially teenagers), with partners, and with parents. Why Don t We Listen Better? will open your eyes (and ears) to a new world of effective communication techniques. Pam Gross, B.A.Ed., Co-author of Want to Find a New Better Fantastic Job?, Founder of CareerMakers Inc., Portland, OR USA –Pam Gross, CareerMakers, Portland, OR
